Service Delivery Policy
1. Nature of Services
ZAYMS HOLDINGS LTD provides digital business strategy consulting services. All services are advisory in nature and are delivered remotely.
2. Delivery Methods
Services are delivered through one or more of the following methods depending on the selected package:
- Email communication
- PDF reports and strategy documents
- Online consultation sessions
- Business summaries and action plans
3. Order Confirmation
After successful payment, customers will receive an order confirmation email along with instructions for service delivery or booking.
4. Consultation Booking
For consultation-based services, customers will be contacted to schedule an online session after payment and intake information has been received.
5. Delivery Timeframes
Delivery timeframes vary depending on the selected service. Estimated delivery times are clearly stated on each service description page.
6. Customer Information Requirements
Customers are required to provide accurate and complete business information to ensure proper service delivery. Delays may occur if required information is not provided.
7. Digital Delivery Confirmation
All deliverables, including reports and consultation summaries, are sent electronically via email. Customers are responsible for ensuring their email address is correct and accessible.
8. Service Completion
A service is considered complete once the consultation session has been delivered or the agreed digital materials (reports, summaries, or action plans) have been sent to the customer.
9. Contact Information
If you have any questions regarding service delivery, please contact:
ZAYMS HOLDINGS LTD
31 Moorlands View
Bolton, Lancashire
United Kingdom
BL3 3TN
Email: consult@zaymsholdings.net
Phone: +44 7082 963417